Customised Training Courses
Training specific to your needs and designed to help your business grow.
We have been designing training programmes for our customers for over 10 years. We were one of the first wine suppliers to recognise the need for real training (not just a presentation from a wine specialist) to help those in the trade learn about the products that they sell.
We know your business, we know our products and we know how to help people learn. We are perfectly placed to design a training plan in line with your business objectives, using our simple four step approach:
1. Listen to you and understand your needs
2. Create a bespoke programme
3. Work with you to deliver useful, engaging training
4. Evaluate the training and make plans for an ongoing programme
Assessing your learning needs and finding out what you already do is the crucial first step (see Training Needs Assessment). Once we understand your needs, we will work with you to create a programme that fits your style, integrates with other training that already takes place, utilises talent you already have to spread knowledge and enthusiasm, and ultimately delivers results.
A training programme is only successful with buy-in at all levels – from senior management to site management and the learners themselves. Part of our training process is to ensure engagement across your business.
See how we did it at Restaurant Associates.